• 广图:神“摄”手初养成计划:摄影师爸爸成长篇 2019-10-17
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  • 新时代青年大学生 学习新思想 同上一堂课 2019-10-13
  • 俄方:美方毁坏俄领事机构大门驱动装置进入搜查 2019-10-09
  • 美国又打出2000亿关税牌,中方这300字声明暗藏玄机! 2019-10-09
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  • New H3C Product Lifecycle Management Strategy

    Due to the changes in market demand, technological development and innovation, new product substitution and other factors, product has a certain product life cycle and it will be out of the market within a certain time period. Thus, New H3C has developed a unified product lifecycle management strategy to help customers complete the migration to New H3C products successfully as well as better protect customers' investments, and together reach a common business success on the New H3C technology platform.

    The overview of New H3C Product Lifecycle Management Strategy is as follows.

    New H3C Product Lifecycle Management Strategy

    1. As a general rule, users can sign a new service contract with New H3C within a year of the terminated products, and users can also add the content not covered under the original service contract to the current contract. New H3C will only accept the renewal of the service contract, rather than signing a new contract after a year of the end of sale date.

    2. For customers who have signed repair or replacement service contracts before the termination of hardware products, they can renew the service period for up to four years after the end of sale, in order to prolong the service life of the product, but the service will not extend beyond the last date of support. Renewal of the service contract will not be available until the 4th year of the end of sale date.

    3. For terminated Business Application products, New H3C will provide up to two years of paid maintenance support services, and the contract can be renewed in 2 years. In principle, the software maintenance support cannot last for more than 2 years after the product was end of sale.

    4. For the end of sale of Network Operating System, New H3C will provide up to two years of paid services and provide patches and bug fixes. New H3C will release patch versions and report issues on the company's website regularly.

    5. New H3C will provide up to 5 years of paid customer support after the end of sale. The support includes:
      a. Equipment installation, usage consultation, and remote troubleshooting assistance.
      b. On-site support of equipment installation, commissioning, replacement, troubleshooting, and software upgrades.
      c. Other contracts of services signed with New H3C.

    6. New H3C will provide hardware maintenance and a spare part replacement service according to the service contract within five years of the end of sale date.
      a. If the parts are out of stock, New H3C will provide similar alternatives.
      b. If the maintenance product is not covered under the service contract, New H3C can continue to provide paid support for parts substitution with additional charges from the customer.
  • 广图:神“摄”手初养成计划:摄影师爸爸成长篇 2019-10-17
  • 人民日报:化解“执行难”需要合力 2019-10-17
  • 贺龙之女贺晓明谈“贺龙与南昌起义” 2019-10-15
  • 传媒期刊秀:《视听》 2019-10-15
  • 新时代青年大学生 学习新思想 同上一堂课 2019-10-13
  • 俄方:美方毁坏俄领事机构大门驱动装置进入搜查 2019-10-09
  • 美国又打出2000亿关税牌,中方这300字声明暗藏玄机! 2019-10-09
  • 在原创性时代性专业性上下功夫(大家手笔) 2019-10-03
  • 2018广州中考语文作文题揭晓:《原来这么简单》 2019-09-20
  • 房价炒成这个样子,还不准说,像话么? 2019-09-17
  • 【15-20万】最新汽车报价 2019-09-17
  • 《不起眼女主角培育法》宣布将推出剧场版动画 2019-09-16
  • 独角兽企业会客厅:李涛谈独角兽企业创新发展 2019-09-16
  • 周边景区邀你开心过节 2019-09-10
  • 看着就想笑这一贴证明,计划经济不是来自苏联,而是来自资本主义 2019-09-10
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